Frequently Asked Questions

Viveo presents selected properties and can also search around your budget, intended use, timing and preferred area. The Property Match Assessment is the best starting point if you do not yet have a shortlist.

Viveo accepts enquiries across all Costa Blanca and Murcia, including the Costa Cálida. Northern, central and southern Costa Blanca are included. Tell us the town and the help you need so we can agree the relevant arrangements.

You share your budget, purpose, timing and priorities. Where there is a suitable fit, Viveo can prepare a focused shortlist with the reasons each route or property may suit your brief and the questions to verify next.

Yes. The process is designed for buyers planning from abroad. Licensed legal, tax, mortgage and technical work is completed by the relevant appointed professionals.

It may be a new-build or off-plan purchase, a land-and-build project, an unfinished structure, or another property with a defined improvement scope. The right route depends on budget, timing, intended use and risk tolerance.

Viveo does not guarantee returns. Where projections are used, assumptions for purchase cost, taxes, works, finance, timing, income and resale must be shown clearly and verified before a decision.

Compare the total acquisition cost, required works, planning status, payment schedule, holding costs, realistic programme, intended use and exit options—not only the advertised price or headline return.

Occasionally, when there is clear seller authority and enough information to assess the opportunity. Off-market does not remove the need for legal, technical and financial due diligence.

Painting, doors and windows, kitchens and bathrooms, flooring, repairs, renovations, extensions, pools and outdoor improvements for existing properties can be scoped as individual jobs or a coordinated package. Complete new homes are handled through Viveo Build.

Complete new homes, house models, own-design homes and land-and-build projects are handled through Viveo Build. Viveo Works focuses on improving existing properties. Discuss a New Home.

Yes. You can enquire about a defined job such as painting, replacing a door or window, tiling or repairs. You do not need a complete renovation plan. Scope, scheduling and any minimum practical requirements are agreed before work begins.

Start with the service required, town or postcode, a short description and preferred timing. Photos and approximate measurements can help. A site visit or specialist assessment may be needed before a firm quotation; larger renovations and extensions require more detailed technical review.

Depending on the property, services can include keyholding, scheduled checks, photo reports, maintenance coordination, light works, pool and garden coordination, rental support and community-area care.

Plans are quoted after the property, visit frequency, access arrangements and required services are reviewed. Additional repairs or works should have an agreed scope before they begin.

Reporting is agreed with the service plan and can include checklists, photos, open issues, completed tasks and recommended next actions.

Use the Care enquiry buttons or email viveo@viveo.estate. A dedicated public phone and WhatsApp number will only be added when the correct Spanish contact route is available.

Use Property Match if you are buying or comparing property routes. Use Viveo Build for a complete new home, Viveo Works for renovations, repairs or improvements to an existing property, and Viveo Care for ongoing property support.

For a Works enquiry, start with the town, the job, the result you want and preferred timing. Photos or measurements are helpful, and a budget is optional for a smaller defined job. Buying and new-home enquiries may need additional property or plot information.

Viveo reviews whether the request fits the current service area and capability, then confirms the information needed for a shortlist, property review or scoped proposal.

The online Property Match Assessment is free. If a project later requires surveys, measurements, design work or other professional input, that scope and fee should be agreed before it begins.

Yes, when roles, information, approvals and responsibilities are clear. Regulated work remains with the appropriately qualified and appointed professional.

Viveo should say so early. A clear no—or a request for missing information—is better than offering a route that cannot be delivered responsibly.